Server Updates

Previously we have worked on our servers to address high-profile, security vulnerabilities that have come to be known as Zombie Load, Meltdown and Spectre.

We will be applying additional patches related to the latest variations identified in these vulnerabilities. These specific vulnerabilities affect nearly every modern server and desktop computer. We will be patching and rebooting all of our infrastructure over the weekend of 2 August.

We will also take this opportunity to update the version of mySQL on our servers from release 5.6 to 5.7.

All QiQ systems are operating normally.

If you have a problem accessing your website or email, please follow these steps:
  1. Establish if the problem accessing your website is just for you or for everyone by testing the avilability of your site here or here.

  2. If the problem is just for you:

      a. Restart your modem/router.

      b. Check to see if your IP Address is blocked by the server. Instructions for unblocking IP addresses on QiQ servers may be found here.

  3. If these steps do not help, raise a support ticket.