Harry Server Outage

The data centre has advised some emergency maintenance is required on the Harry server. This is being performed now and will result in some downtime.

We will update this notification with further details as necessary.

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Update

This has now been completed. Please let us know if you have any issues.

All QiQ systems are operating normally.

If you have a problem accessing your website or email, please follow these steps:
  1. Establish if the problem accessing your website is just for you or for everyone by testing the avilability of your site here or here.

  2. If the problem is just for you:

      a. Restart your modem/router.

      b. Check to see if your IP Address is blocked by the server. Instructions for unblocking IP addresses on QiQ servers may be found here.

  3. If these steps do not help, raise a support ticket.