Server Upgrades

##The upgrade is now complete. Please open a support ticket at if you have any issues.##

Harry and Orion servers are being upgraded to be hosted on new hardware.

There will be some downtime while this process occurs. We will do all that we can to minimise any impact. No other changes will be needed by clients as the IP addresses for all sites will remain the same.

The migration will begin on 20 March at approximately 1am GMT(UK). Updates will be published at here.

Thank you for your ongoing custom with QiQ and please do not hesitate to contact support with any questions.

Thanks and best wishes,


Peter C Harris
Managing Director
QiQ® Global Hosting Solutions

All QiQ systems are operating normally.

If you have a problem accessing your website or email, please follow these steps:
  1. Establish if the problem accessing your website is just for you or for everyone by testing the avilability of your site here or here.

  2. If the problem is just for you:

      a. Restart your modem/router.

      b. Check to see if your IP Address is blocked by the server. Instructions for unblocking IP addresses on QiQ servers may be found here.

  3. If these steps do not help, raise a support ticket.