Server Upgrade

On 29 October 2016 we will be upgrading the HARRY server where a number of websites currently reside.

There will be an outage estimated to be up to 2 hours in duration while this work is completed. Once complete, we ask that you please check your site is functioning correctly.

The work is required to upgrade the underlying operating system from Centos 5, which is reaching its end of life, to the current release, Centos 7.

Please do not hesitate to drop us a line should you have any questions regarding this update.

All QiQ systems are operating normally.

If you have a problem accessing your website or email, please follow these steps:
  1. Establish if the problem accessing your website is just for you or for everyone by testing the avilability of your site here or here.

  2. If the problem is just for you:

      a. Restart your modem/router.

      b. Check to see if your IP Address is blocked by the server. Instructions for unblocking IP addresses on QiQ servers may be found here.

  3. If these steps do not help, raise a support ticket.